7wln Privacy Policy: Our Commitment to Keeping Your Information Safe

1. Introduction

Welcome to 7wln. We understand how sensitive your personal information is on an online gaming platform. This Privacy Policy clearly explains what information we collect, why we collect it, and how we keep it secure.

By using the 7wln website or mobile app, you agree to this Privacy Policy. This policy is our Terms & Conditions an integral part. Reading both together will give you a complete understanding of your relationship with 7wln.

2. What Information We Collect

7wln may collect the following types of information:

a. Identity Information

• Full name, date of birth, nationality
• National ID or passport number (for KYC verification)
• Copy of a government-issued photo ID

b. Contact Information

• Email address
• Mobile Number
• Current address (if required)

c. Financial Information

• Bank account or mobile banking number (Mobile Banking, Nagad, Rocket)
• Deposit & Withdrawal History

D. Technical Information

• IP address, browser type, device information
• Login time, session duration
• Game History & Behavior Patterns

3. How We Collect Information

We collect information both directly and automatically:

• Directly: Information you provide directly through registration, KYC verification, deposit forms, and support tickets.
• Automatic: Technical information about your device and browsing activity collected via cookies, web beacons, and log files.
• From Third Parties: Information received from payment gateways or identity verification providers — used solely for security purposes.

4. How We Use Your Information

7wln uses your information for the following purposes:

• To create and manage your account and verify your identity.
• To process deposits, withdrawals, and financial transactions.
• To provide customer support and technical assistance.
• To send promotions, bonuses, and personalized offers (you can opt out at any time).
• To prevent fraud and maintain platform security.
• To comply with legal and regulatory obligations.
• To improve the platform and analyze user experience.

5. Who We Share Information With

7wln never sells your information to advertisers or other gaming platforms. However, limited data may be shared in the following cases:

All third parties are required to comply with our privacy standards and may not use any information they receive for any other purpose.

6. Cookie Policy

7wln uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential Cookies: Essential for maintaining login sessions and ensuring security.
• Functional Cookies: Remembers your preferences such as language and settings.
• Analytics Cookies: Analyzes site usage patterns to improve your experience.
• Marketing Cookies: Used to display relevant ads and promotions.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the site.

7. Data Retention Period

7wln retains your information only for as long as necessary. Some data may be kept for a specified period after your account is closed due to legal obligations.

• Account Information: Up to 5 years after account closure.
• Financial Transaction Records: Up to 7 years for legal requirements.
• KYC Documents: Up to 5 years after account closure.
• Log Files & Technical Data: Typically 1–2 years.

After the retention period, data is securely deleted or anonymized.

8. Security Measures

7wln uses multiple layers of security to protect your information:

• In connection with all data TLS/SSL Encryption Use of Technology.
• Sensitive Data With AES-256 encryption Storage.
• For account access Two-Factor Authentication (2FA) Benefit.
• To prevent unauthorized access to the system Firewall & Intrusion Detection System.
• Regular Security Audits and vulnerability testing.
• For staff Strict Data Access Controls — Only authorized personnel can access this information.

10. Child Protection

7wln strictly does not collect information from anyone under the age of 18 and does not allow them to create an account. If we become aware that a minor's information has been collected, it will be deleted immediately and the account will be closed.

If you believe a minor is using 7wln, please notify our support team.

11. Policy Changes

7wln may update this Privacy Policy from time to time. For significant changes, we will notify you at your registered email address and post a clear notice on the site. Check the "Last Updated" date at the top of the page to confirm you are reading the latest version.

12. Contact

For any questions, complaints, or requests to delete information regarding our Privacy Policy, please contact us:

Email: [email protected]

Live Chat: Available after logging into the platform — responses typically within 2–6 hours.

Support hours: 7 days a week, 24 hours a day.